Denise Lee Yohn is a leading authority on brand building, frequently featured in national media outlets and sought after as a speaker, consultant, and writer. She is the author of the bestselling book What Great Brands Do: The Seven Brand-Building Principles that Separate the Best from the Rest (Jossey-Bass), the e-book Extraordinary Experiences: What Great Retail and Restaurant Brands Do, and FUSION: How Integrating Brand and Culture Powers the World’s Greatest Companies (Nicholas Brealey, an imprint of Hachette Book Group, March 2018). yohn regularly contributes to Harvard Business Review and Forbes, challenging readers to reimagine brand building. Her work has also appeared in publications such as Fast Company, Entrepreneur, Knowledge@Wharton, ChangeThis, Seeking Alpha, and QSR Magazine.
Annette Franz, CCXP, is the founder and CEO of CX Journey Inc., a customer experience consulting firm. A recognized thought leader, coach, consultant, and keynote speaker in the field of customer experience, she is also a member of the Forbes Coaches Council. With over 25 years of experience, Franz helps organizations understand their employees and customers to identify the key elements of exceptional experiences that drive retention, satisfaction, and engagement. She shares her expertise in her first book, Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business).
Judeth Wilson, CEO of WeTrain, is a recognized international authority in corporate training. With over 20 years of experience, she designs and develops proven, successful soft-skills training courses using the principles of Accelerated Learning. Wilson holds a BA in Journalism, is an Advanced Toastmaster, a Certified Neuro-Linguistic Programming (NLP) Practitioner, and holds an Australian Certificate IV in Training and Assessment.
Blake Morgan is a leading authority and futurist in the field of customer experience, and a sought-after keynote speaker. She is the author of two books on the subject, including the bestselling The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business (HarperCollins), recognized by Business Insider as a top 20 book executives were reading to navigate the COVID-19 pandemic. In 2021, it was also named one of the "Top 100 Future Of Technology Books of All-Time" by Book Authority. Morgan was recognized by Real Leaders Magazine as one of the top 40 female keynote speakers for 2020. Her first book is titled More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.
Morgan is a guest lecturer at Columbia University and the University of California, San Diego, and serves as adjunct faculty in the Rutgers executive education MBA program. She is a regular contributor to Forbes, Harvard Business Review, and Hemispheres Magazine, and hosts The Modern Customer Podcast and The Be Your Own Boss Podcast.
Tony Robbins is a highly acclaimed entrepreneur, philanthropist, and the nation's leading life and business strategist. He is also a #1 New York Times bestselling author. For over 45 years, his engaging and transformative events have impacted millions worldwide.
Robbins is the author of six international bestsellers, including the recent New York Times #1 financial bestseller, MONEY: Master the Game, and UNSHAKEABLE. Through his audio programs, educational videos, and live seminars, he has empowered more than 50 million people across 100 countries.
As chairman of a holding company comprised of over 70 privately held businesses, with combined annual sales exceeding $6 billion, Robbins is a prominent figure in the business world. His accolades include recognition as one of the "Top 50 Business Intellectuals in the World" by Accenture, one of the "Top 200 Business Gurus" by Harvard Business Press, and one of the "Top Six Business Leaders in the World" by American Express.
Simon Sinek is a visionary who champions a positive future and believes in our collective ability to create it. He shares his insights through his books, including Start With Why: How Great Leaders Inspire Everyone to Take Action, Leaders Eat Last: Why Some Teams Pull Together and Others Don’t, Together Is Better: A Little Book of Inspiration, Find Your Why: A Practical Guide to Discovering Purpose for You and Your Team, and The Infinite Game.
His unique and innovative perspectives on business and leadership have garnered international acclaim. Sinek has consulted with a diverse range of leaders and organizations across numerous industries, from aviation and entertainment to finance, fashion, major corporations, entrepreneurs, and law enforcement.
He is an adjunct staff member at the RAND Corporation, a highly respected global policy think tank. Sinek is also actively involved in the arts and the for-impact sector (formerly known as the non-profit world).
Brian Tracy is a leading authority in personal and professional development, dedicated to helping individuals and organizations achieve their goals more efficiently and effectively. He offers training and resources in areas such as personal development, sales training, and business success, including blog articles and free webinars.
Tracy has consulted with over 1,000 companies and addressed more than 5 million people in 5,000 presentations and seminars across the United States, Canada, and 67 other countries.
A prolific and top-selling author, Tracy has published over 45 books, translated into numerous languages. He is a sought-after speaker for corporate and public audiences, sharing his expertise on personal and professional development with executives and staff at many of America's largest corporations.
Liz Wiseman is a respected researcher and executive advisor who provides leadership training to executives globally. She is the author of the New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and the Wall Street Journal bestseller Rookie Smarts: Why Learning Beats Knowing in the New Game of Work.
As CEO of the Wiseman Group, a Silicon Valley-based leadership research and development firm, she has worked with prominent organizations such as Apple, AT&T, Disney, Facebook, Google, Microsoft, Nike, Salesforce, Tesla, and Twitter. Wiseman has been recognized by Thinkers50 and, in 2019, was named the world's top leadership thinker.
A leading researcher in leadership and collective intelligence, Wiseman contributes to Harvard Business Review, Fortune, and other prominent business and leadership publications. She is a frequent guest lecturer at Brigham Young University and Stanford University. Prior to founding her own firm, she was a Vice President at Oracle Corporation, where she led Oracle University and served as the global head of Human Resource Development.
